Frequently Asked Questions

How do I book a room? +
Simply browse our available listings, select your preferred location, and follow the booking process online. You will be required to provide some basic information and make a deposit.
What is included in the rent? +
Your rent includes all utilities (electricity, water, gas), high-speed WiFi, furniture, and shared common spaces like the kitchen and living room.
Is there a minimum stay requirement? +
Yes, we have a minimum stay of 3 months in most locations. However, some apartments may offer shorter stays based on availability.
Can I cancel my reservation? +
Yes, cancellations are allowed under our policy. If you cancel before your move-in date, your deposit may be partially refunded depending on how early you cancel.
Are pets allowed? +
Pet policies vary by apartment. Some units allow pets, while others do not. Please check the listing details or contact our team for specific information.
Do I need to pay a security deposit? +
Yes, a refundable security deposit is required at the time of booking. The amount varies based on the apartment and length of stay.
Can I extend my stay? +
Yes, if you wish to extend your stay, please contact us as soon as possible to check availability.